Making emotional connections with consumers and providing personalized experiences is now a necessity for brands. Apptentive’s mobile customer experience software empowers companies to deeply understand 91% of their customers to create seamless experiences, validate product roadmaps, track and improve sentiment and loyalty, and activate customers in the “silent majority.” Using a proactive approach, Apptentive allows companies to collect and act on 100 times more customer feedback—at scale—through intelligently-timed surveys, messages, prompts, and analytics. Apptentive powers millions of customer interactions every month on over a billion devices worldwide for companies including eBay, Marriott, Starbucks, Philips, and Shell.
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