Zylinc offers the market’s most innovative and comprehensive Contact Center and Attendant Console with an Advanced Statistics solution providing statistical analysis of contact behavior, for all media channels – voice, chat, email and social media. The solution not only manages data from the Zylinc platform but also PBX data from other core solutions, which can be imported and processed by the system. With support for Broadsoft Broadworks, Cisco CUCM , Microsoft Lync and Skype for Business, the solution can provide full statistics and behavioral information for the entire platform and not only for Agent users.
www.zylinc.com +45 70232328
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