Barcelona 27 Feb - 2 Mar 2017

Registration FAQs

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Answers to common registration queries can be found below.

Good To Go & ID Requirements

What is Good To Go and why do I need to complete this?

Good To Go is your registration status that will allow you to experience the fastest and simplest badge collection experience once you arrive in Barcelona.

You may achieve Good To Go by completing four simple steps in your registration account. Click here to learn more about the steps and how to finalise your registration.

If you’re not Good to Go, you’ll spend your valuable time completing registration onsite before you can collect your badge.

How can I find my Final Confirmation QR code?

You may access your Final Confirmation QR code either by downloading the GSMA My MWC event app or by logging back into your registration account. Your QR code is required to collect your printed badge for access into Mobile World Congress. To learn more click here.

What forms of ID may be used to register?

To complete the ID requirements during the registration process, you must enter your Passport or EU National ID card.

What forms of ID will be accepted onsite for badge collection?

To collect your badge onsite, you must present your Passport or EU National ID card.

Why do I need to submit my ID information?

We are committed to ensuring the safety of Mobile World Congress attendees, both onsite at the venues and offsite as they visit the city of Barcelona. As part of our overall venue and citywide security plan, we work with the Catalan police Mossos d´Esquadra to identify and address possible security threats. Collecting attendee identification is one means to enhance our overall security plan and improve attendee security.

What if I don’t want to provide my ID information to be collected? Will I still be allowed entry to Mobile World Congress?

If you refuse to provide the required ID information you will not be able to collect your badge and enter Mobile World Congress.


General Registration Queries

How can I register to attend?

To register for Mobile World Congress:

  • Click here for Attendee registration
  • Click here for Press / Industry Analyst registration

Passes and prices information can be found here.

What currencies do you accept?

Payments will be accepted in Euros only.

What credit cards do you accept?

We accept payment by Diners Club, American Express, Visa or MasterCard. Please note Visa debit cards may not be accepted outside of the country of origin and/or your bank may decline large transaction amounts. For more information, please contact your bank directly before attempting payment.

Can I pay by bank/wire transfer?

Yes. In order to pay by bank / wire transfer you will need to select this option during ‘Step 5– Review & Submit’ of the registration process. If you require a VAT invoice, this option is available during this step of the registration process.

Please allow enough time for your bank/wire transfer payment to be completed, as processing can take up to 10 working days. If the transfer has not cleared prior to your arrival onsite you will be expected to supply an alternate form of payment. Badges will not be distributed without full payment of registration fees.

Please note: Approximately 10 days prior to the event, the option to pay by bank/wire transfer will be removed from the registration process in order to allow time for payments to be received. After this stage, only credit cards will be accepted.

Can I make a cash payment onsite?

Spanish residents may pay up to 2,500 Euros in cash onsite. Non-Spanish residents may pay up to 15,000 Euros or its equivalent value in foreign currency.

Attendees may pay by credit card, or deposit money into our bank account at the La Caixa office located at PL. Europa, 21-23.

Is there a minimum age or options for children to attend MWC?

Individuals under 16 years of age (including infants) are not permitted entry to the Mobile World Congress venue during build-up, dismantling or on event days. Any exceptions to this policy are in the sole discretion of the organiser of Mobile World Congress and permission must be provided by the organiser, in writing, prior to start of the event – requests for exceptions cannot be made onsite.

Mobile Explorers Club: Gold and Platinum Pass members can enroll their children 8- 15 years into Mobile Explorers Club. Advance registration prior to the start of the Mobile World Congress is essential. Click here for more information.

YoMo: The Youth Mobile Festival is an event of Mobile World Congress and designed for school groups from across Barcelona, Catalonia and Spain to attend. Only delegates and exhibitors whose children are part of school groups who have pre-registered to attend YoMo can participate.

What kind of passes are available? What does my pass type give me access to?

Once again we are offering four types of passes for Mobile World Congress, ranging from exhibition access to a five star platinum experience. Full information on prices and what benefits are included in your pass click here.

Can I register onsite?

Certainly! However, we strongly recommend you register before arrival in Barcelona in order to become Good to Go and avoid queues.

What is the Cancellation or Substitution Policy?

ALL SALES ARE FINAL. Cancellations, as well as ‘no shows’, will be liable for the FULL registration fee. No refunds shall be given. Cancellation of travel reservation and hotel reservation are the exclusive responsibility of the registrant.

Paid attendees can send a substitution if they are no longer able to attend. See the “Registration Assistance” section for more details on substitutions.

Please note: If you received a complimentary pass or purchased a pass from an Exhibitor or Partner cancellation or substation may be at their discretion. Contact the Exhibitor or Partner for more information.

How can I claim Value Added Tax (VAT) back?

The GSMA does not promote a tax compliance and recovery service for Mobile World Congress. This is due to differing standards of service and delivery available to different attendees and exhibitors in different countries. Our suggestion is that you undertake a search in your country for a reputable service provider and/or engage with your accounts or auditors for a recommendation specific to your organisation and country.

What are the event hours?

For information on the event open hours, please visit our Where and When page.

Need further assistance?

If you need any further assistance, please get in touch with our Registration Team at:

FAQ Link: https://myregistration.firabcn.es/faqs.html
Phone: +34 93 3239 270 (Monday – Friday CES business hours)
Email: registration@mobileworldcongress.com


Registration Assistance

Can a fake email address be used for attendee registration?

A fake or invalid email address should not be used to register an attendee.

Those wishing to attend Mobile World Congress must register to attend the event, and should register with a valid email account.

Your email address is used to create your unique attendee registration account. Your registration account username and login details will be sent to your valid email address. These details cannot be sent to a secondary email address or shared by GSMA with any person other than the attendee.

Additionally, you will receive information on completing Good To Go and details on registration confirmation and badge collection. This cannot be gathered by another person, including an exhibitor or partner registration coordinator.

How do I register using LinkedIn?

You may also register for Mobile World Congress using your LinkedIn account. Select “Sign in with LinkedIn” on the landing page to connect your LinkedIn profile to your registration account, take advantage of enhanced networking opportunities and benefit from LinkedIn’s extensive community.

I do not remember my LinkedIn password. What should I do?

Click on “Sign in with LinkedIn” on the landing page then click on “Forgot Password?” to reset your password.

I do not have a LinkedIn account. Can I still register?

Yes. Either select “Existing Mobile World Congress Account” if you have attended in previous years or “New Mobile World Congress Account” if you have not previously attended.

Do I need an invitation to attend?

No, an invitation is not required. Some attendees are invited to attend by our exhibitors and partners but many guests do not receive an invitation. If you don’t have an invitation, just skip over the “code” input step when registering.

If you have received an invitation to attend, the Registration Code to submit when completing your registration will be in the invitation email, along with full instructions on how to complete the registration process. Please refer to this email before starting the registration process.

I received more than one invitation to attend, what should I do?

You only need to register once to attend Mobile World Congress. If you have already registered, and later receive an invitation for a pass of greater value or one which provides you with access to more than your current pass, log in to the registration system and select “Upgrade Registration”. Enter your Registration Code and continue through the registration process.

I can no longer attend – can my colleague attend in my place?

Substitutions between attendees from the same company and at the same invoice address may be made by providing the GSMA with written notice of the name of the original attendee and full details of the substitute attendee.

To arrange a substitution, please email full details to the Registration Team. Please place “Pass Substitution MWC16” in the subject line of the email. The new attendee will automatically be emailed a Final Confirmation once the process has been completed. Please note that this might take a few days to complete, subject to workloads at our registration service centre.

Once a badge has been issued onsite, substitutions are no longer allowed.

How do I upgrade or change my registration?

Upgrading your registration is easy:

Click here to log in to your registration account.

  1. Choose ‘Upgrade your Pass’
  2. Enter a code if you have one and/or select your upgraded pass
  3. Continue through your application
  4. Select your payment method and submit your application

Please note you are not able to modify your email address or last name once you have submitted your first registration.


Security Personnel Registration Queries

Do security personnel need to notify MWC organisers of their attendance?

As part of ongoing security planning for Mobile World Congress, the GSMA now requires that all private security personnel attending the show be registered in this capacity. This applies to private security assigned to protect:

  • Senior executives of companies exhibiting at or sponsoring Mobile World Congress;
  • Prominent speakers in the Mobile World Congress conference; and
  • Celebrities or other high-profile attendees.

This increased visibility of private security operations will enable us to better coordinate overall security efforts, working in conjunction with Mobile World Congress security staff and Mossos d´Esquadra (Catalan police).

Please note that private security will not be identified as such on their Mobile World Congress badges; they will still receive a standard attendee or exhibitor badge.

Once you complete the standard registration process, contact us at secreg@mobileworldcongress.com and provide the following details: Registration ID, First Name, Last Name and Company Name. Please also provide: First Name, Last Name and Company for the person or people you will be accompanying.


My MWC Event App & Digital Badge

What is the My MWC event app?

The GSMA My MWC event app will be available from January.

My MWC puts everything about Mobile World Congress in the palm of your hand, including:

  • Event information
  • Networking
  • Essential venue services, such as transportation and catering facilities
  • Way-finding and maps
  • My Registration
  • Digital Badge

Download the app by entering “My MWC” in your app market. For more information on My MWC click here.

What is a Digital Badge?

The Digital Badge feature in My MWC allows you to use your handset to access Mobile World Congress.

You can use the Digital Badge to pass through dedicated entrance lanes at the North and South Entrances without having to repeatedly show photo ID – you will only need to show official photo ID once to collect your printed badge and to validate your Digital Badge photo.

If your photo was validated at MWC16 and you have not changed or amended your photo record, your photo is still validated.

You must still collect your printed badge at one of our badge collection locations.

How do I upload my photo for my Digital Badge?

When completing your Good To Go registration, upload a photo of yourself in your registration account. This photo will be automatically pre-populated in your Digital Badge.

You may also take a picture from your handset or browse your library from the Digital Badge.

How do I validate my photo for my Digital Badge?

Our registration agents will verify your photo when you collect your printed badge. You will be asked to produce valid photo ID at this point. Once validated, your photo will be locked and cannot be modified.

Once your photo is validated, you will be able to access the venue using your Digital Badge without repeatedly presenting your photo ID at access points.

If your photo was validated at Mobile World Congress 2016, it may be re-used without having to re-validate, unless you change the photo. The Digital Badge does not replace the Printed Badge.

Can I use the Digital Badge during build and dismantle period?

No. The Digital Badge app is functional during show days only. Printed Badges must be shown to pass through entrance lanes during build and dismantle.

Does the Digital Badge replace my Printed Badge?

No, the Digital Badge does not replace the Printed Badge. You must wear your printed badge onsite at all times.


Visa Invitation Letter Information

Do I require a visa to enter Spain?

Click here for information on Spanish visa requirements.

If you do not require a visa, you should not apply for visa support as the GSMA will not issue supporting information for nationalities that do not require a visa.

How do I obtain a visa invitation letter?

You can request a visa invitation letter through your My Registration account by completing the following:

  • Log in to your My Registration account
  • Check “Do you require a visa to enter Spain and require a supporting letter to support your application?” in “Step 2 – Personal Data”
  • Follow the instructions and complete your registration

You must complete your registration and pay any required registration fee in full to receive a registration confirmation letter in support of your visa application. No considerations will be made for an incomplete application:

Note the following important terms:

  • Visa invitation letter requests are processed immediately following the completion of your registration and are submitted to you via email. You must provide all the mandatory information before your request will be processed
  • Visa invitation letters will only be issued for the period of the event and for entry into Spain. No other date and / or country requests will be supported
  • Click here to review the full Spain visa requirements, and allow plenty of time to provide the necessary documentation
  • Support information provided and visa issuance is beyond GSMA’s control. GSMA are not liable for visa costs, shipping, processing and/or issuance
  • Cost of any hardcopy sending (FedEx, DHL, etc.) to be carried and arranged by the applicant. Hard copies will only be provided under exceptional circumstances
  • Refer to our event terms for cancellation conditions. There is a no-refund policy in place. GSMA will not refund registration fees in case of applicant’s failure to obtain a visa

4YFN (Four Years From Now)

How do I attend 4YFN?

All Mobile World Congress Pass holders are eligible to attend the 4YFN. All that is required is to show your valid MWC badge at the entrance.
To learn more about 4YFN, click here.

Where is 4YFN held and how do I get there?

4YFN is held from Monday 27 February to Wednesday 1 March 2017 at Fira Montjuïc.

Shuttle busses will run between Fira Gran Via and Fira Montjuïc for your convenience.

Who is the audience for this event?

International mobile & digital entrepreneurs; Global venture capital firms; Business Angels & private investors; Corporate innovation directors; R&D directors and managers; Innovators and very early adopters; Incubation and acceleration managers; Development agencies and government; Hackers and makers; Mobile developers; Universities and other education centres specialized in entrepreneurship and tech; Research centres & corporate labs; Specialized media.


Partner Programmes Queries

How do I attend a Partner Programme?

Attending a Partner Programme is as simple as:

Note that some conditions may apply. See individual programmes for details.

How many Partner Programmes can I attend?

You can apply to multiple Partner Programmes. The application will be reviewed by the partner, and you be notified by email if you have been accepted or declined. Note that some Partner Programmes take place simultaneously.

I have not received a reply to my applications.

Partners receive an overwhelming number of applications to their programmes. Once your application has been reviewed by the partner, you should receive an email notification that you have been approved or declined admittance to the programme. If you have not received notification, you may also check on-site at the event.

Can I register for a Partner Programme on-site?

Yes. However, it is best to apply in advance to your interested programmes. Many partners require pre-registration, and programmes may reach capacity prior to the start of Mobile World Congress.

Do I need an additional badge to attend a Partner Programme?

No, you will use your existing Mobile World Congress badge to attend the programme. Your badge will be scanned at the theatre door for entry into the programme. Click here for more information on badge collection.


Exhibitor & Sponsor Registration Queries

How do I log in to the Exhibitor & Partner Invitation System?

Verify that the correct Registration Coordinator contact is listed in your Online Exhibitor Manual account. This contact will receive all information on exhibitor registration, the Exhibitor & Partner Invitation System launch, and login details with instructions on how to access the Exhibitor & Partner Invitation system.

If you have not received your login details e-mail the Exhibitor Registration Team.

How do I invite or register staff, guests, and contractors?

To invite or register your own attendees, you need to access the GSMA Exhibitor & Partner Invitation System.

If you are an Exhibitor as well as a Partner or Sponsor, you may have multiple accounts with separate allocations. Check the name of the account to ensure it is the correct one before you start inviting your attendees.

For additional assistance contact the Mobile World Congress Registration Team: Exhibitor Enquiries: exhibitorregistration@mobileworldcongress.com Tel: +34 93 274 63 73 Mon. to Fri. 08:00 to 19:00 CET

I am working on a stand, do I need to register?

Yes, you need to contact the registration coordinator of the Exhibitor or Partner for whom you are working. They should provide you with a registration code and instructions on how to register. If you have been provided with a code to register, please click here and follow the steps to get your pass.


Press/Analyst Registration Queries

How do I apply as Press / Industry Analyst?

Members of the media and industry analysts who wish to attend Mobile World Congress 2017 should click here for accreditation information and further details of applying to attend.

Once you have determined your eligibility, you must apply for accreditation by submitting your personal data, contact preferences, and upload supporting criteria using the Press / Analyst Accreditation system. Your accreditation application will be reviewed by the GSMA Press team and you will receive a further e-mail outlining if it has been accepted, declined, or requires additional information.

What does the Press / Industry Analyst Pass include?

A Press / Industry Analyst pass provides access to the four-day Conference Programme, the Exhibition halls, App Planet, the Global Mobility Awards ceremony, and the Mobile World Congress Media Village.

I applied for Press / Industry Analyst Accreditation and am still waiting to hear if it has been accepted.

More than 4,000 people apply to be accredited for Mobile World Congress each year and as a consequence the review and approval of these applications can take some time. The GSMA Press team attempts to respond with a decision within 5–10 working days of receiving your completed application.

You may log in to your account to check the status of your application on the Home page.

I created an MWC Attendee Registration account but would like to apply for Press / Industry Analyst Accreditation.

If you would like to apply for accreditation but have created an MWC Attendee Registration account, you must cancel the Attendee account before creating a new Press / Industry Analyst account by following these instructions:

  • Request your Attendee account be cancelled by emailing the Registration team. You will receive an email notification once the account has been cancelled. This may take 24-48 hours.
  • Create a Press / Industry Analyst account by clicking here and complete and submit the accreditation application. You should receive a response to your application within 5-10 working days.
What if I don’t meet the Press / Industry Analyst Accreditation criteria?

If you do not meet the criteria for the Press / Industry Analyst accreditation and still wish to attend the event you must purchase a pass. Information on pass types and prices is available here.

If you have further registration queries contact pressregistration@mobileworldcongress.com.


GSMA Member Discounts

Am I eligible to use a member discount code?

GSMA Member discounts can only be used by attendees from a Member organisation. Member discount codes cannot be shared with external customers and clients.
If you use a member discount code and are not an eligible attendee from the Member organisation, you will be personally liable for the full amount of the applicable registration fee.

For queries regarding your eligibility, contact the Membership team.

I would like to become a GSMA Member organisation and receive discounts on registration.

As a GSMA Member you benefit from access to the very latest industry intelligence and information, up-to-date market data from all over the world and a unique array of tools and knowledge-bases covering all aspects of mobile communications.

For more information, click here.

How do I register using my Member discount code?

To register using your Member discount code, follow the instructions on the Member Discount registration page.


Speaker Registration Queries

I am speaking at the conference. How do I register?

Conference and keynote speakers will be contacted directly by the speaker management team with instructions on how to register. For additional queries, contact the Speaker team.

If you are speaking at an event or programme other than the official Conference programme, please contact the organiser for that event for instructions on how to register.


Ministerial Programme Registration Queries

What are the attendance criteria?

Participation in the GSMA Ministerial Programme is by invitation only, and is restricted to individuals representing the following:

  • National telecommunications, finance and health ministries
  • Telecommunications regulatory authorities and central banks
  • Senior representatives from selected international organisations and intergovernmental bodies
  • C-level and senior regulatory representatives from the mobile industry, including mobile network operators and vendors

Attendees eligible to attend the Ministerial Programme will be contacted directly by the Ministerial Team. All information about the event can be found on the Ministerial Programme website.