Barcelona 27 Feb - 2 Mar 2017

Building Positive Engagements with the Connected Consumer

Consumer IoT

Conference

Date & Time

Monday, 27 Feb 2017

16:15 - 17:45

Location(s)

Hall 4 Auditorium 3

Description

Simply put, brand equity equals margin, but that’s a tough reality in today’s market. To maintain relevance and ultimately profitability, operators need to identify impactful moments to interact with their customers. They must be perceived as a valued brand in the connected consumer’s increasingly crowded world. There is a need to invest in infrastructure, products and services whilst also ensuring that customers have a great experience at every touch point. Operators have an opportunity to reimagine their brand and go beyond traditional ways of thinking.

During the session tweet your comments and questions to #MWCBPE

Moderator Introduction
Teresa Cottam, Chief Strategist, Telesperience
Presentation
Stephen Waldis, Founder & Executive Chairman, Synchronoss
Joint Presentation
Dave Labuda, Founder, CEO & CTO, MATRIXX Software
Susan Buttsworth, CEO, 3 Solutions (Hutchison Whampoa)
Presentation
Matt Bush, Director, Agencies, EMEA, Google
Presentation
JC Oliver, Global Chief Creative Officer, Unlockd
Panel Discussion
All above speakers